Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 06, 2026 - 20:00 CST
Scheduled
What's Happening Jira Service Management (JSM) will undergo scheduled maintenance on Friday, November 6, 2026, from 8:00 PM to 10:00 PM EST.
Impact During the maintenance window, Jira Service Management will be temporarily unavailable at various times during the maintenance, and and users will not have access to the platform.
What You Need to Do Please plan accordingly and submit any non-urgent support requests before or after the scheduled maintenance window. For urgent assistance during this time: Domestic Users: Contact Tech Support at 651-438-5120. International Users: Contact your country-specific Tech Support line for assistance.
Jira Service Management access is expected to return to normal once maintenance is complete. Any tickets submitted during the maintenance window will sync once maintenance has been completed.
Posted Nov 05, 2026 - 08:04 CST
This scheduled maintenance affected: Resources (Support Portal).