Identified - We have identified the cause of the issue, and Zenoti is targeting a new app release to address it beginning next week.

We will share updates as more information becomes available

May 08, 2026 - 16:59 CDT
Investigating - We are investigating an issue affecting Zenoti Mobile POS.

Some studios may be unable to complete checkout using the iPad/mobile POS. When selecting Pay, the system may continue loading and prevent the transaction from moving forward.

This appears to be limited to the mobile POS experience. We are actively investigating and will share updates as more information becomes available.

May 05, 2026 - 10:10 CDT
Websites Operational
Dashboard Operational
Waxing the City Operational
Studio Operations Operational
Email Operational
Four51 Operational
UltiPro Operational
Zenoti Operational
Partners Operational
Absorb Operational
Ceterus Operational
Hexnode Operational
Medallia Operational
MomentFeed Operational
Quickbooks Operational
Stripe Operational
Tableau Operational
Workplace Operational
ProVision Security Operational
Vendor Portal Operational
Resources Operational
Confluence (Wiki) Operational
Support Portal Operational
Resource Center Operational
Service Desk Operational
Brand Marketing Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 26, 2026

No incidents reported today.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026
Resolved - The issue regarding Brand Marketing Center has been fully resolved, and users should now be able to access it normally.

If you continue to experience any lingering issues, please reach out through our standard support channels.

May 18, 13:25 CDT
Investigating - We are investigating an issue with the Brand Marketing Center that is preventing users from accessing it through the Dashboard.

Our team is working with our vendor partner to restore access.

We will provide an update as soon as we have more information.

May 18, 09:28 CDT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.