Identified - We have identified the cause of the issue, and Zenoti is targeting a new app release to address it beginning next week.

We will share updates as more information becomes available

May 08, 2026 - 16:59 CDT
Investigating - We are investigating an issue affecting Zenoti Mobile POS.

Some studios may be unable to complete checkout using the iPad/mobile POS. When selecting Pay, the system may continue loading and prevent the transaction from moving forward.

This appears to be limited to the mobile POS experience. We are actively investigating and will share updates as more information becomes available.

May 05, 2026 - 10:10 CDT
Websites Operational
Dashboard Operational
Waxing the City Operational
Studio Operations Operational
Email Operational
Four51 Operational
UltiPro Operational
Zenoti Operational
Partners Operational
Absorb Operational
Ceterus Operational
Hexnode Operational
Medallia Operational
MomentFeed Operational
Quickbooks Operational
Stripe Operational
Tableau Operational
Workplace Operational
ProVision Security Operational
Vendor Portal Operational
Resources Operational
Confluence (Wiki) Operational
Support Portal Operational
Resource Center Operational
Service Desk Operational
Brand Marketing Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 5, 2026

No incidents reported today.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Resolved - The issue previously impacting the Waxing the City website is resolved and the website functional.
Jul 25, 06:36 CDT
Investigating - We are currently investigating an issue affecting the Waxing the City website. The website is temporarily unavailable, and users may be unable to access online content or services.

Our teams are actively working to restore availability. We will provide another update as more information becomes available.

Jul 24, 23:41 CDT

Jul 24, 2026

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.